Highlights

  • Self-Checkout on Register. A Register device can be handed to customers to ring up their own purchases. You lock the device, set a staff PIN, choose which payments the station accepts, and set the screensaver customers see between orders. See Setting up Self-Checkout, Self-Checkout preferences, and what the customer sees.
  • QuickBooks Online. Farms can connect a QuickBooks Online company, map GrownBy income and fees to their own accounts, and sync invoices and payouts, either on a schedule or with Sync Now.
  • A new cart and checkout. The cart is where items, dates, and the payment schedule are set, and checkout covers payment only. A cart holding several farms can be checked out farm by farm or all at once with Check out all farms. See How to shop on GrownBy.
  • Fortis payouts in your reports. Fortis deposits are recorded as payouts, trigger the same payout emails as other processors, and appear with their fees in invoice exports and financial reports. See Fortis payouts and fees.
  • First installment dates. Weekly and monthly share billing can start before the season does, so installments can be collected ahead of the first pickup. See Subscription payment configuration.
  • Register as a plan. Register can be chosen as a plan at signup or added to an existing plan. See Who can use GrownBy Register.

Shopping and checkout

  • Payment methods are added inside the app on iPhone and Android instead of opening a browser window. See Managing payment methods.
  • Adding a product that would arrive on a different date or at a different location than the rest of the cart asks for confirmation first.
  • Farm credit can be paired with an offline payment as the backup when the credit covers the whole balance, so customers at farms that take offline payments no longer need a card on file to spend their credit. See Farm credit.

CSA and shares

  • Weekly and monthly billing options each have an optional First Installment Date, and the billing options are grouped into expandable sections on the product form.
  • Saving a share whose schedule offers more pickup dates than the share has pickups warns that the share will roll, so different customers can get different pickup windows.
  • Bi-weekly and monthly custom shares skip customization windows that fall on an off week, instead of stopping the automation with an error. See Custom shares dashboard.

Payments and plans

  • Fortis deposits are recorded daily as payouts, including the monthly fee sweep, and invoice exports and financial reports carry Fortis fee, payout ID, and payout date columns. See Invoice exports and financial reports.
  • Plan changes (adding a capability, or moving from monthly to annual) are billed right away rather than at renewal, and scheduled changes are shown on the plan card.
  • Upgrading from the standalone Offline plan to a plan that already includes offline payments removes the Offline subscription with a prorated credit, instead of billing for both.

Farmer dashboard

  • A pickup can be rescheduled to a delivery and a delivery to a pickup. Delivery fees are not adjusted automatically, so charges or refunds are handled separately. See Rescheduling as an admin.
  • The customer detail page uses the same address grid customers see in their own account, so several addresses can be added, edited, and set as default. See Customer detail page.
  • Products and fulfillments can be filtered by online category as well as reporting category, and bulk editing can set a reporting category or add online and Register categories. See Bulk editing products.
  • Customer order notes appear on packing sheets, 4x6 labels, the packing sheet CSV, and the Fulfillment view. See Packing sheets.
  • Farms can turn off the initial "we've received your order" email. Retail farms that turn it off have the confirmation sent when the order is finalized instead, so the customer is still told once. See Notification settings.
  • The Messages screen has a New Message button for starting a conversation with any of your customers. See Messages.

Wholesale

  • Buyer approval is enforced when items are added to the cart and again when the order is placed, so items already in a cart cannot be bought once approval is switched on. See Wholesale buyer approval.
  • Inviting an existing buyer approves them at the time of the invitation, rather than waiting for them to accept. See Inviting a wholesale customer.

Register

  • Self-Checkout: a guided setup that locks the device and creates the staff exit PIN, a screensaver with your own image and message, a welcome screen where customers scan their GrownBy QR code or continue as a guest, customer-entered promo codes, and a five-minute inactivity timeout that returns the station to the screensaver.
  • Each farm picks one card reader for Self-Checkout (Tap to Pay, Stripe, or Fortis), and can allow or block cash and manual payments at the station.
  • Digital products and farm credit products can be enabled for Register, edited from the Register product form, and sold on the register.
  • Register discounts can be limited to categories or producers. See Register discounts.
  • The Invoices screen and the invoice exports include a Received By column showing which logged-in user took the payment. See The Invoices screen.