Login and Password
Removing a Duplicate Farm Account
If you accidentally created two accounts for the same farm, choose the one you want to keep. You'll need to reach out to GrownBy support for help removing the duplicate farm. When you reach out, please include: The Farm Name and email used on each ...
Updating Your Phone Number on GrownBy and Phone Login Issues
Updating Your Phone Number on GrownBy You will be able to update your phone number yourself as long as it is not your login method. To do so, login and visit the Farm Profile section of your dashboard. Edit your number and click "Submit" at the ...
How to Change your Country in GrownBy
GrownBy in the U.S. and Canada GrownBy is available for use by farms and customers in the U.S. and Canada. For shoppers, the experience should be seamless -- GrownBy will recognize the location of the user and automatically tailor their experience to ...
How to Send and Receive Messages in GrownBy
Messages are a feature in GrownBy to help farmers and customers connect directly and keep a record of these conversations. How to Send a Message as a Customer From the farm's profile page, select Send Message. A popup will provide a space to send a ...
How to Login to GrownBy and Reset Your Password
GrownBy Login Methods GrownBy supports a variety of Login methods. You can login with a connected phone number, email and password, Apple, or Google account. Once you have selected a login method, you cannot change it. If you need your login method ...
How to Troubleshoot Browser and other Issues on GrownBy
Five Steps to Trouble Shoot When encountering issues with GrownBy, performing some basic web troubleshooting steps can often resolve the problem. Five essential actions to consider are: Use GrownBy in only one tab or window at a time. Reloading the ...