Removing a Duplicate Farm Account

Removing a Duplicate Farm Account

If you accidentally created two accounts for the same farm, choose the one you want to keep. You'll need to reach out to GrownBy support for help removing the duplicate farm. 

When you reach out, please include: 

  1. The Farm Name and email used on each farm account.

  2. Clear instructions about which farm you'd like to keep.

Support will delete the extra account so customers only see the correct farm.


Still have questions? 

We have answers. Email GrownBy support directly at [email protected], or schedule a one-on-one call with one of our team members. A real human with farming experience will get back to you as soon as possible!

    • Related Articles

    • Updating Your Phone Number on GrownBy and Phone Login Issues

      Updating Your Phone Number on GrownBy You will be able to update your phone number yourself as long as it is not your login method. To do so, login and visit the Farm Profile section of your dashboard. Edit your number and click "Submit" at the ...
    • How to Send and Receive Messages in GrownBy

      Messages are a feature in GrownBy to help farmers and customers connect directly and keep a record of these conversations. How to Send a Message as a Customer From the farm's profile page, select Send Message. A popup will provide a space to send a ...
    • How to Login to GrownBy and Reset Your Password

      GrownBy Login Methods GrownBy supports a variety of Login methods. You can login with a connected phone number, email and password, Apple, or Google account. Once you have selected a login method, you cannot change it. If you need your login method ...