Basics & Troubleshooting
How to Change your Country in GrownBy
GrownBy in the U.S. and Canada GrownBy is available for use by farms and customers in the U.S. and Canada. For shoppers, the experience should be seamless -- GrownBy will recognize the location of the user and automatically tailor their experience to ...
How to Send and Receive Messages in GrownBy
Messages are a feature in GrownBy to help farmers and customers connect directly and keep a record of these conversations. How to Send a Message as a Customer From the farm's profile page, select Send Message. A popup will provide a space to send a ...
How to Login to GrownBy and Reset Your Password
GrownBy Login Methods GrownBy supports a variety of Login methods. You can login with a connected phone number, email and password, Apple, or Google account. Once you have selected a login method, you cannot change it. If you need your login method ...
How to Troubleshoot Browser and other Issues on GrownBy
Five Steps to Trouble Shoot When encountering issues with GrownBy, performing some basic web troubleshooting steps can often resolve the problem. Five essential actions to consider are: Use GrownBy in only one tab or window at a time. Reloading the ...
Farmer Notifications in GrownBy
Farmers get email and push notifications from GrownBy to keep them up-to-date on important details about their accounts. Customers also get email and push notifications, which you can read about here. Account Set up Notifications: When you join ...