When will I receive payment for customer orders?

When will I receive payment for customer orders?

Payments for customer orders are processed through Stripe, Fortis, WorldPay (EBT/SNAP), or Forage (EBT/SNAP), and the timing of when funds appear in your account depends on the processor's payout schedule. 

For Stripe, the first payout may take a little longer than subsequent payouts (7-14 business days), and future payments follow the standard Stripe payout timeline.

For more detailed information about how Stripe handles payouts and timing, check out the Stripe Payouts documentation here.
​

​Still have questions? 

We have answers. Email GrownBy support directly at [email protected], or schedule a one-on-one call with one of our team members. A real human with farming experience will get back to you as soon as possible!

    • Related Articles

    • How to Manage Admin Roles and Inviting a New Admin to Your Farm

      GrownBy allows multiple administrator accounts with different logins. This allows a farm to share info on GrownBy with collaborators without sharing some info that might be more sensitive (like your distribution volunteers don’t need to see your ...

    • Step 2: Building out your Farm Details

      Once you've created an account and registered your farm, you're ready to set up your account. Farm Set-up The following steps must be completed next (you will also receive a welcome email with them): To make it easier to follow along, we have a video ...

    • Understanding GrownBy Plans and Pricing

      Plans and Pricing GrownBy was built to serve farms at many scales serving a diversity of markets. The selection of a plan helps us create an experience that is unique to your farm, and is a requirement for selling on GrownBy. Start Plan Selection ...

    • Seasonal Shop Review: Returning Farms

      Seasonal Shop Review: Returning Farms This article is for farms who have set-up GrownBy in the past. If you're a new farm on GrownBy, this checklist/SOP is for you. Use this checklist when you're an established GrownBy farm preparing to launch a new ...

    • Shop Review SOP - New Farms

      Shop Review SOP: Pre-Launch Checklist If you are a new farm on GrownBy, use this checklist to complete a thorough review of your farm's account before opening your shop for the first time this season or when launching new products. If you're a ...