GrownBy Wholesale supports multiple buyers logging into the same account through their own credentials. In other words, several members of a team can use their own logins on the GrownBy wholesale marketplace to access the same account. This could allow a few buyers to place orders or it could allow a bookkeeper to download and pay invoices. We may offer varied team roles for buyers in the future.

Directions for adding an "Authorized User"

Step 1: Confirm the user's email

The Authorized User does not need to have a GrownBy account beforehand. If they already do, they're added directly; if they don't, the invite email walks them through creating an account as part of accepting. They should not be an approved wholesale buyer; the farm admin does not need to be involved.

Step 2: Share your Account

Navigate to your Account page by clicking the down arrow in the top right of GrownBy. From your Account page, you'll see an option that says "Share your account". Click there:

Account page showing the Share your account option

At the bottom of the next page, click Add Authorized User. In the pop-up, enter their email address and click Invite:

Authorized Users section with Add Authorized User button Invite Authorized User pop-up with email field

Step 3: New Authorized Buyer Accepts invite

The buyer admin receives an email with a button to allow them to accept the invite.

Email invitation with a button to accept the Authorized User invite

When the new buyer admin logs in, they have a screen that informs them that they've been invited and allows them to accept the invite.

In-app screen prompting the new buyer admin to accept the invite

Step 4: Access the Account

From here forward, when the new authorized buyer looks at the wholesale platform, they will see the account information of the main buyer. When the new buyer admin switches to retail (GrownBy.com), they'll see their own account information.

As a note, this feature is only available on wholesale. Any of the users will see only their own, personal account on grownby.com.