Farms that use a Fortis card reader can accept SNAP/EBT in person through GrownBy Register.

What you need

If your farm does not have Fortis terminals set up, EBT does not appear as a payment option at checkout.

Taking an EBT payment

  1. Build the customer's cart as usual and tap Charge.
  2. Choose EBT from the payment methods.
  3. Confirm the card reader you want to use.
  4. Choose the EBT Type. Both Food Stamp and Cash Benefit are allowed by default, which lets the customer choose on the reader. You can narrow it to one type if you only want to accept that kind of benefit.
  5. Tap to start the payment and have the customer insert or swipe their card and enter their PIN on the reader.

If only some items in the cart are SNAP-eligible, the screen shows the eligible amount and the remainder still due. The EBT card is only charged for the eligible portion, and you collect the rest on another payment method such as cash or a credit card in the same checkout.

If nothing in the cart is SNAP-eligible, the screen says No items in this order are EBT eligible and no charge is attempted.

Refunds

Food Stamp EBT payments can be refunded from Register, either during the original payment session or later from the invoice. Both run at the card reader, so you need the customer's card in hand and the reader connected.

To refund from an invoice, find it on the Invoices screen, choose Refund EBT, and enter the amount you're giving back. Register waits while the customer presents their card at the reader and the refund goes through. You can refund part of a payment and come back for the rest later; the invoice is only marked Refunded once the refunds add up to what was paid.

If the reader declines the refund, the attempt is recorded as failed and you can run it again. If you cancel while Register is waiting at the reader, the refund is dropped and nothing is returned to the card.

Cash Benefit EBT payments cannot be refunded through GrownBy. Register tells you the amount to hand back to the customer in cash instead.