Notification Settings

Notification Settings

As of GrownBy 3.9, Farm Admins can limit the notifications that Farm Admins and Customers receive. By default, Customers and Admins receive the following notifications: Customer Notifications and Farmer Notifications. 

To Limit Notifications

On your Account Settings page, navigate to "Notifications." Select the notifications you want to toggle off. 

Suggestions

We recommend leaving all customer notifications on, especially pickup reminders.

We know that farmers, especially those with large and complex operations might be receiving hundreds of order notifications in a busy day and wanted to provide a way to allow a tidier inbox and ability to focus on more important notifications. 

Customers can turn all of their notifications from a given farm on or off via their account page > "notification settings."

Still have questions? 

We have answers. Email GrownBy support directly at [email protected], or schedule a one-on-one call with one of our team members. A real human with farming experience will get back to you as soon as possible!

    • Related Articles

    • Farmer Notifications in GrownBy

      Farmers get email and push notifications from GrownBy to keep them up-to-date on important details about their accounts. Customers also get email and push notifications, which you can read about here. As of GrownBy 3.9, you can control which ...

    • How to Change your Country in GrownBy

      GrownBy in the U.S. and Canada GrownBy is available for use by farms and customers in the U.S. and Canada. For shoppers, the experience should be seamless -- GrownBy will recognize the location of the user and automatically tailor their experience to ...

    • How to Send and Receive Messages in GrownBy

      Messages are a feature in GrownBy to help farmers and customers connect directly and keep a record of these conversations. How to Send a Message as a Customer From the farm's profile page, select Send Message. A popup will provide a space to send a ...

    • How to Troubleshoot Browser and other Issues on GrownBy

      Five Steps to Trouble Shoot When encountering issues with GrownBy, performing some basic web troubleshooting steps can often resolve the problem. Five essential actions to consider are: Use GrownBy in only one tab or window at a time. Reloading the ...