Farmer Notifications in GrownBy
Farmers get email and push notifications from GrownBy to keep them up-to-date on important details about their accounts. Customers also get email and push notifications, which you can read about
here.
Account Set up Notifications:
- When you join GrownBy
- When you claim your farm
- When you verify your farm
- When you request a password reset
Customer and Invoice management:
- When a customer places an order
- When an invoice is 7 days overdue. The customer also receives this email notification. Note: sometimes the invoice is outstanding because the farmer hasn't marked the customer as paid.
- When a customer claims a vacation week. This email comes to the farmer when the vacation week claim is initiated, but the vacation might be taken many weeks later.
- When a customer favorites you (push notification only)
- When you get a payout from Stripe. If you have issued refunds and have a negative payout, you'll receive a similar notification.
- When a shopper reschedules a distribution
Store Management:
- When inventory gets low (5 or fewer)
- When inventory runs out
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