Order notes add context to transactions in a register, explaining why things like discounts, refunds, or unusual charges occurred. This can help you when looking back at invoices to better understand reports and maintain clear documentation for reviews or disputes.

Step by Step Guide

After adding your customer's products to the cart, you can select Note, above the charge button, and add in a small note about the order. You will then be prompted to enter in a note for the order and when you are finished, click Add Note on the right. The note will then be reflected in the order and you will see the Note button highlighted in the order.

1. Add note.

In the cart to the left, click the Note button at the bottom left of the screen.

Register cart with the Note button highlighted at the bottom left

2. Enter note details.

Add in your note in the entry section, then click the green Add Note.

Note entry dialog with the green Add Note button

3. The note will now be reflected on the order.

The note button will now be highlighted to indicate that there is a note attached to the order.

Register cart showing the Note button highlighted after a note has been added