Schedules, Orders, and Invoices for Shoppers
If you use GrownBy to buy food from local farms, you may want to access the "Orders" page on your account to check for information about a scheduled pickup or to view orders or pay invoices.
On desktop, click on your account icon in the upper right of the screen and then click Orders. On mobile, Orders is the box icon on the bottom of your screen.
Schedules
Schedules includes pickups or deliveries for both a la carte items and shares/subscriptions. The Schedules page shows you the name of the farm for each schedule, the date and time, location, and what you ordered.
If the scheduled pickup/delivery is a subscription or share, you have options to Reschedule or Claim Vacation weeks if your farm offers them. Reschedule will allow you to pick another date or location within the same week-- which is Monday to Sunday-- as your scheduled pickup.
If the scheduled pickup or delivery is for a la carte items, you will see options to Cancel or to Reschedule. There is a deadline for cancellations and rescheduling on these products, too.
Orders
Here you can see a history of all of your Orders across all farms with detailed breakdowns of the items, prices, and any associated fees for credit card processing, delivery, etc.
Invoices
The invoices page can show you both past and future invoices, which could already be paid or still be unpaid. At the top of the page, you can toggle future invoices on and off. If you are signed up for a share/subscription, you may have lots of future invoices. You can also access receipts through the invoices by clicking on View to the right side of the screen in the invoices list.
If you have an unpaid invoice, you can pay it by accessing the payment link in the invoice itself. Click View as above and then click Pay Invoice. You will be able to enter payment details or use saved cards if you have them.
