Customer Notifications
- Order placed - Notification that order was placed and farmer is reviewing draft. Sent immediately after order.
- Order approved - Notification that farmer approved order
- Order declined - Notification that farmer declined order or that order date came without approval
- Distribution
- Pickup - Notification of pickup on the day before the order
- Delivery - Notification that delivery is in progress
- Shipping - No notification
- Invoice
- With terms 0 and offline payment, notification is sent that a new invoice is due on fulfillment
- With terms greater than 0 and online payment, notification is sent that payment has been received
- With terms greater than 0, a notification is sent when invoice is due
- With terms greater than 0, a notification is sent to when invoice is 14-days overdue
Farmer Notifications
- Order placed - Farmer receives new draft order notification
- Reminder to approve or decline pending draft orders, which is sent up to 24 hours before the time of distribution.
- Invoice overdue - Farmer received notification when invoice is 7 days overdue