Star Micronics Printers

GrownBy Register is integrated with select Star Micronics hardware, and specifically hardware that can connect via Bluetooth.

Here is the eligible model:

Star Micronics TSP100III Bluetooth Receipt Printer

TSP100III Bluetooth Receipt Printer

How to connect the printer to GrownBy

Bluetooth Settings

  • Go to General → Bluetooth Settings
  • Navigate to Printer
iPad Bluetooth settings showing the Printer option
  • Connect

GrownBy Register Settings

  • Open GrownBy Register
  • Navigate to Devices under the side menu
GrownBy Register side menu with Devices highlighted
  • Under Receipt Printers click Find
Devices screen showing the Find button under Receipt Printers
  • Find your device model and click Connect
  • The printer may already be connected to GrownBy

How to print receipts

On Checkout

  1. Check out the customer
  2. Take payment
  3. On the Success Screen, click Actions
Success screen with the Actions button
  1. Print Receipt

From Invoices

You can easily reprint online or offline receipts with GrownBy. Here are the steps:

  1. Open the Invoices page in GrownBy Register
  2. Click on an invoice
Invoices page in GrownBy Register
  1. Click Print Receipt
Invoice detail showing the Print Receipt button

Troubleshooting

Failed to Print Receipt, Open Failed

  1. Go to General → Bluetooth Settings
  2. Navigate to Printer
  3. Click Forget device
  4. Turn off Bluetooth
  5. Power off the printer
  6. Turn on Bluetooth
  7. Turn on the printer
  8. The printer will request to connect
  9. Connect with the printer
  10. Open GrownBy Register
  11. Navigate to Devices under the side menu
  12. Under Receipt Printers click Find
  13. Find your device model and click Connect (the printer may already be connected)