In GrownBy, the Hiding and Closing actions have different, specific meanings and uses for your farm. Hiding removes a product or schedule from view on both the customer-facing shop and the Farmer Dashboard, and blocks ordering for both. Closing applies only to schedules, and keeps the schedule visible and accessible to farm admins while blocking customers from placing new orders on that schedule.
You can access these features in your Farmer Dashboard.
Products
On the Products menu, each product has three dots under Actions on the far right. Click the three dots and then select hide or unhide:
Hiding Products in GrownBy makes the Products totally unviewable to your customers. It also makes them unviewable to you (unless you click the toggle to make them viewable to you in your Products screen).
There are two reasons to hide Products. One is that it makes it easier for you to view your Products in the Farmer Dashboard. Two is that it makes your store tidier and clears out Products that are not currently available, either because of the window of their end date/start date or that are out of inventory. For example, you may choose to create all of your products in the off-season and hide them until they become available.
However, you might decide that you'd like to display products in your store that aren't currently available or out of stock to drum up excitement about what will be available in the future.
Schedules
Hiding Schedules
Hiding a schedule works identically to hiding a product. When a schedule is hidden, customers cannot order on it and the schedule is not visible in the Farmer Dashboard.
To hide a schedule, click the three dots next to it in the Schedules list and choose Hide:
The Schedules page also has a toggle at the top right so that you can choose whether you want to see your hidden schedules in this view.
Closing Schedules
A farm admin can also close a schedule. Closing a schedule prevents customers from buying on it, but does not hide the schedule on the Farmer Dashboard. You might want to close a schedule if, for instance, you only take orders for a defined period of time, or if you need to balance schedules between alternating schedule weeks.
When a schedule is closed, a farm admin can still create an order for a customer in the Order Creator.
To close a schedule, find it in the Schedules list and click on it to edit it, then scroll to the bottom and check the Close Schedule box. You can also close a schedule quickly by clicking the blue Open text under the Status column on the Schedules list.
Locations
In GrownBy, you cannot hide or close locations. Instead, we encourage you to use Products and Schedules as a means of changing availability in your shop.