Connect Star Micronics Printer to GrownBy Register

Star Micronics Printers

GrownBy Register is integrated with select Star Micronics hardware, and specifically hardware that can connect via Bluetooth.

Here is the eligible model:

TSP100III Bluetooth Receipt Printer

How to connect the printer to GrownBy

Bluetooth Settings

• Go to General → Bluetooth Settings
• Find and connect the printer, which has a name that starts with TSP100 by default

• Connect the printer by clicking on it

GrownBy Register Settings

• Open GrownBy Register
• Navigate to Settings under the side menu

• Open the Peripherals section

• Under Receipt Printer click Find. For more help with the Settings screen, see this article.

• Find your device model and click Connect

How to print receipts

On Checkout

1. Check out the customer
2. Take payment
3. On the confirmation screen, tap Print Receipt directly under "Would you like a receipt?"

From Invoices

You can easily reprint online or offline receipts with GrownBy. Here are the steps:

1. Open the Invoices page in GrownBy Register
2. Tap an invoice to open the Invoice Actions pop-up

3. Tap Print Receipt

Troubleshooting

Failed to Print Receipt, Open Failed

1. Go to General → Bluetooth Settings
2. Navigate to the printer
3. Click Forget device
4. Turn off Bluetooth
5. Power off the printer
6. Turn on Bluetooth
7. Turn on the printer
8. Follow the steps above to rediscover and connect the printer in Bluetooth
9. Open GrownBy Register
10. Navigate to Settings under the side menu, then open Peripherals
11. Under Receipt Printer click Find
12. Find your device model and click Connect (the printer may already be connected)