This google doc -- Managing Offline Payments -- can be printed as a reminder of the steps to manage offline payments. This should happen as frequently as you receive payments by check, cash, EBT, or other offline payments.

Steps include:

  • Login to GrownBy > Farmer Dashboard
  • Navigate to Customers
  • Search for name of customer who paid offline
  • Click their name, which will take you to customer detail page
  • Scroll to the invoice for which they have sent you payment
  • Click Mark Paid
  • Enter check number or other information under Notes
  • Navigate back to Customers
  • Complete for all customer who used offline payments
  • Log out of GrownBy

If you have any questions or concerns, please contact [email protected] or schedule a time to talk with us here!