Orders & Invoices
Invoicing Your Customers
Creating an Invoice In GrownBy, you can create invoices or orders for customers. It is important to understand the difference between adding an invoice (which is not connected to Products) and an order (which has specific products attached to it). In ...
Partial Refunds
You can issue partial refunds through GrownBy. You may want to do this because: There was an item in an order/invoice that was unsatisfactory or missing and you need to make it up to your customer You are selling meat, cheese, or another product that ...
The Invoices Page on GrownBy
One of the most important parts of GrownBy is the ability to view and manage your customers’ invoices. This article will show you how to: View past and future invoices Check for and encourage customers to pay past due invoices Export your invoice ...
Refunds in GrownBy
You can issue refunds for an order in GrownBy on your dashboard through invoices, orders, or customers. We suggest using the order details page when you also need to cancel the order or item. In addition to full refunds, you can also issue partial ...
Canceling, Refunding, and Resubscribing
Canceling, Refunding, and Resubscribing You might want to cancel, refund, and resubscribe a customer if: A Customer ordered the wrong share and needs to switch You have a customer whose biweekly share week you need to change Canceling First, go to ...
Creating Orders for your Customers
You might want to create an Order for you Customer if: They are not able to access the website or do not use the internet You are documenting an order that has already been picked up or was made in person and you want to track it in GrownBy It is ...