Farmers define the number of vacation weeks when building a share in Products. You can offer vacation weeks to customers buying any type of share. You can offer as many vacation weeks as you’d like. Changes to the number of vacation weeks offered in the share are not retroactive, meaning that they do not change on previously ordered shares. If you offer add-on shares, you will likely want to make the same number of vacation weeks available to customers buying that type of add-on share.
Customers can claim vacation weeks for themselves on their Pickups page. We have a customer-facing
article you can share with instructions. If they claim a vacation and need to change it, they will need to contact the farm to make that change. Customers can claim vacation weeks for a week many weeks in the future. Customers can claim a vacation until the end of the "Change Window" that is defined in the
CSA Groups. The customer will receive a notification that tells them that their farm credit balance has changed because they claimed a vacation week.
Farmers can view or make changes to the vacation weeks claimed by a customer in the customer's detail page. The farmer can claim a vacation week for a customer AFTER the change window closes. The farmer can cancel a claimed vacation for a customer. The farmer will receive a notification that a customer has claimed a vacation week at the time that the customer claims the week. That customer will not show up on the PDF sign in sheet. The farmer can also filter the sign in sheet in HTML and csv for customers who have claimed vacation in a given time frame. The
app-based sign in sheet feature also shows customers who are on vacation. The location summary and daily summary will reflect this missing share.