Configuring Payments: Stripe Connection, Payment Settings, ACH, and Offline Payments

Configuring Payments

The third step to getting set up in GrownBy is to configure payments. We recommend setting up payments from a Desktop device. A connection with Stripe is required for selling on GrownBy. 

You may already have a Stripe account that you use with a different software or service. For GrownBy, you need to establish a new Stripe Account (through the process in the dashboard) because GrownBy actually "manages" farms' Stripe accounts which provides the software specific permissions that enable it to function. 

You can find your Account Settings page at the bottom of the left hand menu. Select Payments, the first tab.

Here's a video to walk you through the steps:

Payment Processors

Stripe Setup

GrownBy partners with Stripe for processing credit card payments. You should set up your Stripe account on desktop. 

What you'll need to verify your business Stripe:

1. EIN 
   
2. Bank account number (routing number and account number) for payouts
   
3. Your address
   
4. Your phone number
   
5. Information on company owners, if applicable
   
6. Perhaps other details, depending on business structure

Suggestions:

1. Statement description (short and long): we recommend adding your farm's name

Fortis

As of 2026, GrownBy is offering farms a connection to Fortis for more affordable online payments and Register EBT payments (COMING SOON). After you setup with Stripe, you may want to consider adding Fortis to your account. Simply follow their onboarding link and then complete the required forms. As soon as you are setup in Fortis, GrownBy will process your payments through their service at the advertised rates. 

SNAP Online

Thanks to a partnership with MarketLink and USDA, farmers are able to use GrownBy to process SNAP payments online. Follow the steps in this article to accept SNAP online. 

Additional Options

ACH Payments

GrownBy allows your farm to accept ACH (direct bank transfer payments). This payment method is great because it is secure, less expensive in fees, and easy to use. Once it's set-up, the connection remains active unless the shopper closes their bank account of deletes the payment method. 

There is more about ACH payment for Shoppers here. 

And more about ACH payment for Farmers here. 

Offline Payments

To access offline payments, you must have a GrownBy Offline/Basic, CSA, Wholesale, or Plus plan. 

GrownBy supports offline payments. This feature is useful for customers who pay by check, check or other means. 

To enable offline payments, click the box and add a custom message for customers. This message should include details like where to send their check or how to pay with cash at market. These messages are visible during your customer's checkout.

3D Verification

3D secure verification is a credit card payment verification method that requires an additional step from shoppers. If you see a payment that has not yet settled in your GrownBy or Stripe account, the customer may need to complete 3D verification. 

Read more in the Stripe documentation here. 

Still have questions?

We have answers. Email GrownBy support directly at [email protected], or schedule a one-on-one call with one of our team members. A real human with farming experience will get back to you as soon as possible!

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