Invoicing Your Customers

Adding an Invoice

In GrownBy, you can create invoices or orders for customers. It is important to understand the difference between adding an invoice (which is not connected to Products) and an order (which has specific products attached to it).

You may need to issue an invoice for a variety of reasons, including if you are selling a product which is priced imprecisely and you need to adjust the pricing to the actual product they are receiving. To read more about adjusting invoices, have a look at this article. 

Important: Invoices that are independent of orders cannot be paid by EBT because of SNAP/EBT regulations. 

To create an invoice for your customer, go to the customer's page and scroll down to the Invoices section. Click "New Invoice" which will open this pop-up:

Enter the amount, a note, and click Create Invoice. The "Mark invoice as paid offline" box is helpful if someone has already given you a check or cash and you need to record the payment. Otherwise, an invoice will be created and emailed to a customer with a link for online payment. 

If you have any questions or concerns, please contact support@grownby.app or schedule a time to talk with us here!

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