How to invite a Wholesale Customer

1. Navigate to Customers tab on the Farmer Dashboard

2. Click "Add or Invite Customer"

3. Select "Wholesale" Customer, enter email, and click invite 

If the customer is new to GrownBy you may be asked to enter some business information. You can enter as much as you like; email is the only required field and this can be edited by the customer later on. As soon as the customer is added, you may place an order on their behalf. (As a note, you can only edit customer information when the customer only shops with your farm.) 

New customers will receive an invitation to set up a GrownBy account:

They will be prompted to create a new password:

After resetting, they must sign-in again and then they will be directed to your shop.

Existing customers should follow the same pattern: click Add or Invite and type in their email address. 

Still have questions? 

We have answers. Email GrownBy support directly at [email protected], or schedule a one-on-one call with one of our team members. A real human with farming experience will get back to you as soon as possible!

• Related Articles

• Advantages of GrownBy Wholesale

  The GrownBy Wholesale marketplace is a private, invite-only marketplace for farms to sell directly to restaurants, institutions, retailers and other wholesale buyers. This marketplace offers several unique features for your farm: 1. Invite chefs, ...

• Create Wholesale Products

  Important Notes GrownBy products can now be assigned to catalogs, currently Retail or Wholesale GrownBy Wholesale only supports Standard and Digital products Products can be assigned unique prices for Retail and Wholesale Only invited buyers can ...

• Wholesale Order Flow Explained

  GrownBy Wholesale has a unique order flow designed around wholesale orders Grownby Wholesale is designed to fit your wholesale customers' needs and expectations. As such, there are several unique aspects of GrownBy Wholesale: Orders on GrownBy ...

• GrownBy Wholesale FAQ

  Frequently Asked Questions Here are answers to some frequently asked questions on GrownBy Wholesale How much does GrownBy Wholesale cost? GrownBy wholesale is intended to offer maximum value to your farm. We currently charge a 2% service fee, as well ...

• Wholesale Invoices and Payments

  Wholesale and Retail invoices are handled in different ways on GrownBy. The reason why these two areas are handled differently is primarily because the expectations of wholesale and retail customers and sellers are different: Key payment differences ...