How to Create an Account and Order as a Customer
How to Place an Order and Create an Account on GrownBy
You can shop on any device with GrownBy. If you are using a tablet or phone, please download the app for the best experience. The first step is to download the GrownBy app on your Apple or Android device.
Download the Apple iOS App Here
Download the Android Google Play App Here
On a computer, navigate to grownby.app.
Finding a Farm
First, find a local farm using the search function with the magnifying glass and the text “What farm are you looking for?”
Clicking on a farm will bring you to the farm’s profile page where you can read about them, view their contact information, etc. Please leave a review and favorite any farms and farmers that you know and love while you're here! Then, click Shop Now:
In the shop, select the items you’d like to purchase. You can use the “+” to add them directly to your cart or you can click on the image to see more details about the product. If these products are available for multiple locations or schedules, you will be prompted to select those in a pop-up screen. When you’re ready, click Checkout at the top right of your screen or in the right-hand sidebar cart:
On the next screen, review your order, adjust quantities, and click Checkout Now:
The next screens will take you through the process of account creation. For shoppers, we recommend that you login using your phone number as it is a very convenient and secure way to access your account. You can use either phone or email as your login method but GrownBy does require an email address so that you can be sent the relevant e-commerce notifications and updates as needed.
You will receive an sms with a code to the phone number you entered. Type it into the field for your 6 Digit Code and you will be automatically logged in!
Congratulations! Your GrownBy account has been set up!
The next screens will take your credit card details. If you are hoping to use SNAP Online (if your farm is registered to accept it) or Offline payment, you’ll need to click the Add a payment method button (brand new accounts) or click on the default payment method (if you already have one or more saved) to select that option. Once you have selected a payment method, the Place Order button becomes green and you can click it:
Once you have ordered from a farm, that farm will always appear under Favorited Farms in your account.
Still have questions? We have answers. Email GrownBy support directly at support@grownby.app, or schedule a one-on-one call with one of our team members. A real human with farming experience will get back to you as soon as possible!
Related Articles
Create a Farmer Account on GrownBy
Creating an account is the first step for a farmer using the GrownBy platform. To get started, visit grownby.app. Click the drop down with the account icon at the top right of the screen and then click Sign in: For farmers, we strongly recommend that ...Create a CSA Group
GrownBy has many tools to support CSA groups and subscription sales. Currently, all shares or subscriptions MUST be associated with a CSA group. Before creating subscriptions through shares, please set up a CSA group. A Product can only be associated ...Customer Notifications
Shoppers on GrownBy get notifications from the farms they buy from. Here's a list of the notifications that customers receive: Account set up Notifications: Welcome Email: When you join GrownBy or when a farmer Adds you as a customer to GrownBy ...How to add a free share for a customer
A farm may have donated or free shares, perhaps for site coordinators or community members. The easiest way is to create a Discount and Promotion, limit the code to only the customers you intend, and share the code with them. Have them sign up for ...Customization from a Customer Perspective
GrownBy’s customizable share system make it easy for you to get the vegetables that you want. This article will walk you through what to expect if you’re a customers and will help you understand what your customers’ experience is if you are a farmer. ...